Support Center

We're here to help you stay in the field.

Frequently Asked Questions

Does SnapReports work offline?

Yes. The app is fully offline-capable. You can conduct inspections, take photos, and generate reports without any signal. It syncs automatically when you regain connectivity.

What devices are supported?

SnapReports is optimized for iOS (iPad and iPhone) for the best field experience. The web dashboard is accessible from any modern browser on any desktop or laptop.

Is my data secure?

Absolutely. We use enterprise-grade encryption for all data in transit and at rest. Your reports and customer data are backed up securely in the cloud.

Need direct help?

Our support team is based in California and understands the urgency of pest control operations.

Email Ussupport@rwesoft.com